Contact BWConverter

We’re Here to Help

Whether you have a support question, partnership idea, or feedback about the converter, the team typically replies within one business day.

Email Support

Send us a message with your question, screenshots, or feature request. We respond Monday–Friday (UTC+8).

[email protected]

Quick Answers

Prefer self-service? The FAQ covers supported formats, privacy details, and troubleshooting steps for the converter.

Responsible Use and Feedback

BWConverter processes images entirely in your browser. If you spot accessibility issues, translation errors, or privacy concerns, please let us know so we can improve quickly.

Business inquiries and press requests are also welcome via the support inbox.

What to Include in Your Message

  • Your device and browser (for debugging rendering issues)
  • Steps to reproduce a problem, if applicable
  • Any relevant screenshots or sample files